Medical Service Campus Bonaterra Aguascalientes

In compliance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (hereinafter the "Law"), its Regulations and other applicable provisions, and with the purpose of allowing you to decide in an informed manner about the treatment that we must and may give to your personal data, we make available this document that provides information about the use of your personal data, identifying the entity responsible for your information, the purposes or actions that motivate the collection, use and custody of your personal data; the third parties to whom your personal data will or may be transferred; the mechanisms for you to exercise your rights, among other information.

 

Who is responsible for your personal data?

 

Bona Terra, A.C. (hereinafter and indistinctly the "Responsible" or "Universidad Panamericana") is the Responsible for your personal data. Our address to hear and receive notifications is Av. José María Escrivá de Balaguer 101, Fraccionamiento Villas Bonaterra, C.P. 20296, Aguascalientes, Ags.

 

What data do we use and can we request?

 

In order to fulfill the purposes stated in this Notice, Universidad Panamericana must or may process the following categories of personal data:

 

1. Identification and contact information, and
2. Sensitive data.

 

Do we request sensitive data?

 

In order to provide you with health care, we will need to process sensitive information such as health status, allergies and medical history. When we need to request this information, we will seek your express written consent through appropriate physical or electronic means.

 

Personal data of third parties

 

If you provide Universidad Panamericana with personal data of third parties (for example, family members or emergency contacts) for the purposes identified in this Privacy Notice, you must inform them about the existence of the processing of their personal data and the content of this Privacy Notice. If you provide personal data of third parties, you represent with your delivery that you previously have the consent of their owners to provide their information to Universidad Panamericana and that they are correct and complete.

 

Purposes of the processing of personal data

 

The Universidad Panamericana will or may process your personal data for the following types of purposes:

 

Primary purposes:

 

1. Provide support in case of special health needs.
2. Provide medical care and, if necessary, medication.
3. Contact your family members, economic dependents and/or beneficiaries in case of emergency.
4. In case of medical emergency, referral to specialized health care services.
5. Comply with the obligations set forth in the applicable health regulations.
6. Historical and statistical records of medical files.

 

Secondary purposes: None.

 

With whom can we share your data?

 

Your personal data may be transferred within the United Mexican States ("Mexico") or abroad, to the following categories of recipients and for the purposes identified:

 

1. To our parent company, affiliates, branches and/or campuses that are part of the Universidad Panamericana, and that operate under the same internal processes and policies, for the purpose of offering psychological care, as well as in compliance with obligations derived from policies and regulations of the Universidad Panamericana. You can request more information through the following e-mail account: ags_derechosarco@up.edu.mx.
2. Insurance companies and insurance agents, for the provision of emergency health care services.

 

The Law establishes that the aforementioned data transfers do not require your consent in order to be carried out, but Universidad Panamericana is obliged to inform about them. Any transfer of your personal data that does require your consent will be previously informed, through the communication and updating of this Privacy Notice and prior to the realization of such data communication.

 

ARCO Rights

 

The Law regulates the ARCO Rights that you have as a holder of personal data. These rights include:

 

• Access: the right to know what personal data we process about you, as well as information regarding the conditions and generalities of the processing.
• Rectification: the right to request, at any time, the rectification of data that is inaccurate or incomplete.
• Cancellation: the right to stop the processing of your personal data, starting with a blocking and subsequent deletion.
• Opposition: the right to object, for legitimate reasons, to the processing of your personal data.

 

To exercise any of the ARCO Rights, you must submit a request addressed to our Personal Data Department, through any of the following channels:

 

a) By sending a request to the e-mail ags_derechosarco@up.edu.mx, or

b) By sending a duly signed application to the address Jerez No. 10, Col. Insurgentes Mixcoac, Alcaldía Benito Juárez, C.P. 03920, Mexico City.

 

The application must contain:

 

1. Your full name and address, or other means of communicating a response to your request;
2. Copy of a document proving your identity and, if applicable, legal representation if someone is exercising the right on your behalf. You may omit this requirement if you provide information that proves you as a collaborator of the Responsible Party and identifies you in an indubitable way;
3. A clear and precise description of the ARCO Right you wish to exercise and the personal data related to your request; and
4. If applicable, any other information or document that will help us locate your personal data.

 

The Universidad Panamericana will respond to your request within 20 (twenty) business days from the date it is sent and received. If the request is accepted, the Universidad Panamericana will make it effective within 15 (fifteen) working days following the date on which it communicates the response. If the information and/or documentation provided in your request is incomplete, erroneous and/or insufficient, or if the necessary documents to prove your identity or the corresponding legal representation are not provided, Universidad Panamericana will request the correction and correction of the deficiencies in order to process the request. You will have 10 (ten) working days to comply with the requirement and correct the request; otherwise the request will be considered as not submitted.

 

The use of electronic means for the exercise of ARCO Rights authorizes us to respond to the corresponding request through the same means, unless you clearly and expressly indicate another means of contact in your request.

 

The right of cancellation is not absolute. Please note that Universidad Panamericana must retain information to comply with various legal obligations and may share your personal data with other entities or bodies in order to do so. In such cases, the right of erasure may need to be requested from the entity that received your personal data.

 

Do you want to revoke your consent?

 

In some cases, you may revoke your consent to the processing of your personal data; however, this revocation may not have retroactive effects, that is, it may not affect situations, procedures or transfers carried out before the revocation of your consent; nor in cases where such revocation involves the impossibility of fulfilling obligations arising from a legal relationship in force between you and the Universidad Panamericana, or involves the breach of general provisions of public order that establish the obligation to maintain the processing of your personal data for a certain period of time.

 

You may send a consent revocation request to the following e-mail address: ags_derechosarco@up.edu.mx following the instructions applicable to the exercise of ARCO Rights.

 

Limitations on the use and disclosure of your personal data

 

You may limit the use or disclosure of your personal data by directing the corresponding request to our Personal Data Department, following for such purposes the procedure and instructions applicable to the exercise of the ARCO Rights.

 

Universidad Panamericana has the means and procedures to ensure the inclusion of some of your personal data in its own exclusion lists, to prevent your data from being disclosed. In such cases, the Universidad Panamericana will provide the owners who request their registration with the corresponding registration certificate.

 

Changes to our Privacy Notice

 

The Universidad Panamericana may modify, update, extend or otherwise change the content and scope of this Privacy Notice, at any time and under our complete discretion. At any time, you may request the latest version of this Privacy Notice to our Personal Data Department, through the e-mail ags_derechosarco@up.edu.mx. When it is legally appropriate and we have your email, Universidad Panamericana may communicate changes to this Privacy Notice through that means of communication.

 

The Privacy Notice that regulates the treatment of your personal data will be the one that appears on our website and identifies the type of relationship you have with Universidad Panamericana. You can access the latest version of this Privacy Notice through https://www.up.edu.mx/legales-politicas/, Privacy Notices section.

 

Questions or clarifications

 

If you have any questions or clarifications about this Privacy Notice, you can contact our Personal Data Department by e-mail at ags_derechosarco@up.edu.mx.

 

Date of last update: July 10, 2023.